Please follow the steps to generate a non chargeable report from the Back Office.
Login to Back Office > from the left menu go to ‘Reports’ > select ‘Sales’ tab > select ‘NON-CHARGEABLE REPORT’ in the drop-down options of ‘Report Type’ > select ‘Orders’ in the drop-down option of ‘Sub Report Type’ > select date range in the drop-down of ‘From To Date’ and click on ‘Apply’ > click on ‘Submit’ button report will be displayed on the screen which you can export in excel format by clicking on ‘Export to File button at top right. 