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    How to return stock in Back Office ?

    Feb 5, 2021•1 min read•Updated Sep 3, 2023

    In RisePOS allowing returns can help create a positive customer experience and improve your business operations, leading to increased customer satisfaction and loyalty, improved inventory management, and increased sales and revenue.

    To return stock in the Back Office, please follow these steps:

    1. Log in to the Back Office.
    2. Select ‘Stock Control’ from the left menu.
    3. Click on the ‘Return’ option from the top menu.
    4. Choose the relevant store from the ‘Select store’ drop-down menu.
    5. Select the supplier from the ‘Supplier’ drop-down menu.
    6. In the ‘Add products to return’ section, search for the product you wish to return using the ‘Search for products field.
    7. Enter the desired quantity in the ‘Quantity’ field, then click on ‘Add To Return’.
    8. Finally, click on the ‘Return’ button located at the bottom right to complete the return process.
     

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