How can I generate a cancellation report from the Back Office?
please follow steps for cancellation report
Login on Back Office > from the left menu click on ‘Reports’ > click on ‘Sales’ tab > select shop from ‘Select Store’ drop-down > from the next dropdown of select ‘Report type’ click on ‘Details’ > now select ‘CANCELLATION’ option from the drop-down list of ‘Sub Report Type’ > select the date range from ‘From To Date’ click on ‘Apply’ button > as the last step click on ‘Submit’ button to view the report > report will be displayed on the screen which you can download in excel format by clicking on ‘Export to File button at top right.