How do I close partially dispatch orders?
This flow is only applicable to closed-loop shops.
To place a purchase order, you can do so either from the Back Office or the App by the retailer to the production shop.
To view the stock summary, follow these steps:
- Open the Back Office.
- Click on Stock Management.
- Select the Summary option.
- Choose the Production shop from the shop selection.
- Select the desired date range.
- Click on Submit to view the summary.
You will be able to view the purchase order (PO) placed by the retailer and can accept the order from there.
You can partially dispatch the order after accepting it. This means that if there are multiple items in the PO, you have the option to dispatch only selected items, or adjust the quantity of items before dispatching.
For instance, if the order includes 10 veg puffs, you can accept the entire order but choose to dispatch only 5. This feature allows for partially dispatched orders to be closed.
To view the PO order after dispatch, select the retailer shop from the shop selection and choose the production shop in the supplier option, then click ‘submit’. This will provide the PO order with a ‘receive’ option. Once you receive the PO, its status will change to ‘partially dispatched’.
NOw until and unless you didn’t dispatch all items from supplier to receiver it shows partial dispatch status.
To close a partially dispatched order, go to the order details and click on the ‘Close’ option. This will close the remaining items in the order.